Shipping policy
SHIPPING POLICY
Last updated: February 9, 2026
Order Processing
Orders are processed within 1-3 business days. Please note that processing times may be slightly longer during peak seasons and promotional periods. You will receive a confirmation email once your order has been placed, and another notification with tracking information once it ships.
Our Fulfillment Model
We work with trusted dropshipping partners and fulfillment centers to bring you high-quality lingerie products. This allows us to offer a wider selection and competitive pricing while maintaining our commitment to quality and customer satisfaction.
DOMESTIC SHIPPING (United States)
Shipping Times
- Standard Shipping: 7-15 business days
Shipping Costs
We offer FREE SHIPPING on all orders shipped within the United States. No minimum purchase required.
Coverage
We ship to all 50 states, including Alaska and Hawaii. We do not ship to P.O. boxes at this time.
INTERNATIONAL SHIPPING
Shipping Times
- International Standard Shipping: 15-30 business days
Delivery times may vary depending on your country and local customs processing.
Shipping Costs
International shipping rates are calculated at checkout based on your destination.
Available Countries
We ship to most countries worldwide. If your country is not available at checkout, please contact us and we'll do our best to accommodate your request.
Customs, Duties & Taxes
International customers are responsible for any customs fees, import taxes, duties, or VAT charges imposed by their country. These fees are not included in our shipping costs and are determined by your local customs office. We recommend checking with your local customs office for estimated charges before placing your order.
GENERAL SHIPPING INFORMATION
Discreet Packaging
We understand the intimate and personal nature of our lingerie products. All orders are shipped in plain, discreet packaging with no external branding or indication of contents. Your privacy and discretion are our top priorities.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to monitor your package's journey to your doorstep. Please note that international tracking may have limited updates once the package enters your country.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at info@dirtygirllingerie.com. We will work with our shipping partners to locate your package and resolve the issue promptly.
Shipping Responsibility
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Once a package is marked as delivered by the carrier, responsibility transfers to the recipient.
Address Requirements
For international orders, please ensure your address is written in English characters and includes all necessary information (street address, city, state/province, postal code, and country). Incomplete addresses may cause delays.